InfoPay Privacy Policy

Last updated: May 3, 2024

This policy (“Privacy Policy”) has been compiled to assist you (“you,” “your,” or “User”) to understand how InfoPay, Inc. (“we”, “our,” “us,” or "InfoPay"), and our affiliates, parents, and subsidiaries, collect, use, and disclose information that we collect through your use of the InfoPay website, available at https://www.infopay.com/ (the “Website”). This Privacy Policy is part of and supplements the Website Terms of Service (the “Terms”), available here: https://www.infopay.com/terms.

This Privacy Policy does not apply to information collected or obtained by any website that may be linked from the Website. Each such linked website may have its own privacy notice and terms of service, and it is your responsibility to review them before you use the linked website.

By accessing, browsing, or otherwise using the Website, you acknowledge and consent to our collection and use of information as set forth in this Privacy Policy. PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR USE OF THE WEBSITE CONSTITUTES YOUR CONSENT TO THIS PRIVACY POLICY. DO NOT USE THE WEBSITE IF YOU ARE UNWILLING OR UNABLE TO CONSENT TO THIS PRIVACY POLICY.

Depending on where you live, you may be entitled to certain individual rights with respect to some or all of your personal information. Please see the Notice of Privacy Rights for Residents of Certain U.S. States section of our Privacy Policy for more information related to privacy rights that may be applicable to you.

1. Information Collection

When you use the Website, we may collect the following categories of personal information about you, which are described in more detail below: (A) Information We Request; (B) For Job Applicants; and (C) Information We May Automatically Collect About You.

1.1 Information We Request. We generally do not request any personal information from you when you visit or use the Website. However, if you choose to contact us, you may provide (and we will collect):

  • Individual identifiers such as name and email address; and
  • Communications with us, such as when you provide comments or questions.

1.2 For Job Applicants. We collect personal information from you when you provide it to us, such as when you submit a job application or communicate with us as part of the application process.

We may collect and process the following personal information:

  • Personal contact details such as name and email address;
  • The resume/CV you submitted and all information therein; and
  • Additional personal information as otherwise described to you at the point of collection or pursuant to your consent.

We do not sell the personal information we collect about our job applicants, or share it with third parties for targeted or cross-context behavioral advertising. We do not use or disclose sensitive personal information, other than for the business purposes permitted by law and for recruitment purposes.

The above personal information may be collected from the following sources listed below:

  • Resume(s)/CV(s);
  • Contact details for references and references feedback;

Note, the above information is received by us in various forms including hard-copy and electronic form, delivered in-person or via email, fax, website, social media, etc.

During the recruitment process, we only process data that is necessary to assess your suitability for the position you are applying to and, in the case of a successful candidacy, for the conclusion of the employment contract.

1.3 Information We May Automatically Collect About You.

We may now or in the future use tools, including third-party analytical software, to automatically collect certain information about the computer or other device you use to reach the Website, without any active submission of information from you. We may automatically and through analytics service providers gather certain non-personal information about your use of the Website and store it in log files. This information may include IP addresses, browser type, Internet Service Provider (“ISP”), referring/exit pages, operating system, date/time stamps, and related data.

This information may be collected via several technologies, including cookies, web beacons, clear GIFs, and other means described in Section 2 below. All of this information belongs to us, and we use it to improve effectiveness, content, layout, and/or operation of our Website. You can remove certain cookies by following the directions in your Internet browser’s “help” file or through our Cookie Preferences described below. If you disable cookies, your ability to use areas of the Website may be limited.

2. Usage of Cookies and Other Network Technologies

2.1 Cookies.

The Website uses "cookies" and other web tracking tools to enhance your online experience with us. We may store information about you using the cookies on our Website. A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. We use cookies to improve your site experience, to assess content usage, to distinguish you from other users of our Website, and to support the marketing of our Website.

You are free to decline to accept cookies, but by doing so, you may not be able to take full advantage of our Website and all of our offerings. Certain of the cookies are necessary in order for the Website to function. In certain circumstances, we may link the information we store in cookies to personal information you submit while using the Website.

Further, if you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at allaboutcookies.org.

2.2 GIFs.

We or our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” “embedded links,” and other commonly used information-gathering tools in connection with some website pages and HTML-formatted email messages. We use these tools for such purposes as compiling aggregate statistics about Website usage and response rates. A pixel tag is an electronic image (often a single pixel), that is ordinarily not visible to website visitors, and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the Website, to deliver customized services, and to help determine the effectiveness of the Website and services. When used in HTML-formatted email messages, pixel tags can inform the sender of the email whether and when the email has been opened.

2.3 Clickstreams.

As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website's server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the Website. We may use clickstream data as a form of non-personal information to determine how much time visitors spend on each page of the Website, how visitors navigate through the Website, and how we may tailor our web pages to better meet the needs of visitors. We will only use this information to improve the Website.

2.4 Do Not Track Notice.

Many modern web browsers give you the option to send a “Do Not Track” signal to the websites you visit, indicating that you do not wish to be tracked. At this time, the Website and services do not specifically respond to “Do Not Track” signals.

We encourage you to review the privacy policies of our third-party advertisers and analytics service providers to learn about your choices about information they collect from you. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt out of interest-based advertising they deliver. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.

2.5 Location Choices.

You may be able to change the privacy settings of your mobile device at any time to turn off the sharing of this location information with our Website. If you choose to turn off location services, this could affect certain features or services of our Website. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.

3. How We Use Your Information

3.1 Use and Purpose of Processing Your Information.

We may use the personal information we collect for the following reasons:

  • To provide you with the Website.
  • To operate and improve the Website and content therein.
  • To respond to your comments, inquiries, and questions.
  • To deliver a more personalized experience based on your preferences, including to store information about your preference, speed up your searches, and recognize you when you return to the Website.
  • To carry out our obligations and enforce our rights.
  • To facilitate our employment recruitment activities and process job applicants.
  • To fulfill any other purpose for which you provide it or for which you have given us consent to use it.

3.2 Disclosure and Sharing.

We may share or disclose your personal information as set forth in this Privacy Policy in the following circumstances:

  • With Your Consent. We may share personal information with your consent.
  • For Legal and Administrative Reasons. We may disclose your personal information without notice: (i) as may be required by law (e.g., in response to a court order or subpoena, or in response to a law enforcement agency request); (ii) to protect our organization or others from injury (e.g., when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); (iii) as necessary to comply with applicable law; and (iv) to enforce or apply our Terms of Service.
  • Third-Party Service Providers. We may share your personal information with persons or organizations with whom we contract to carry out internal and external site operations or as necessary to render the Website. These third-party service providers include analytics vendors.
  • Aggregate Sharing. We may share anonymous, deidentified aggregate information with third parties, including affiliated and non-affiliated organizations such as advertisers.
  • Business Transfers. We may transfer your personal information to our successor-in-interest in the event of an acquisition, sale, merger, or bankruptcy. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personal information we have on record will likely be among the assets transferred. The transferred personal information will remain subject to the provisions of this Privacy Policy as it is updated from time to time.
  • Information Shared with our Subsidiaries and Affiliates. We may share your personal information with our subsidiaries and affiliates. If you do not want us to share your personal information with our subsidiaries and affiliates, please email us at https://www.infopay.com/contact.

4. Links to Third-Party Sites

Occasionally, at our discretion, we may link to third-party sites or content on third-party sites. We may do this for the convenience of you and other users of the Website, but we do not have control over the operation of these third-party websites. These third-party sites have separate and independent privacy notices. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

We urge you to review the privacy notices posted on these third-party websites at the time you first visit such sites.

5. Information Security and Storage

We use commercially reasonable measures to provide the Website. However, you acknowledge that no security safeguards or method of transmission over the Internet are completely secure, and although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we cannot guarantee the security of your personal information transmitted to or from our Website. Any transmission of personal information is at your own risk. We do not guarantee that your personal information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your personal information.

If you believe that your personal information has been accessed or acquired by an unauthorized person, you must promptly Contact Us so that we can quickly take necessary measures.

We store personal information for as long as reasonably required for its purpose or for any additional period required or allowed by applicable law (if any). The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

6. Notice of Privacy Rights for Residents of Certain U.S. States

Residents of certain U.S. states may have rights and choices regarding their personal information. To the extent any data protection law applies to our collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights you may be entitled to and how to exercise those rights

Depending on where you live and subject to certain exceptions, you may have some or all of the following rights.

  • Right to Know and Access. You may have the right to request that we confirm whether we process your personal information, and to request information about our collection and use of your personal information, including whether we sell or share your personal information. You also have the right to request access to personal information we may process about you.
  • Right to Data Portability. Where the processing is carried out by automated means, and subject to certain exceptions, you may have the right to request and obtain a copy of your personal information that you previously provided to us in a portable format. In addition, to the extent technically feasible, you may have the right to obtain your personal information in a readily usable format that allows you to transmit the personal information to another data controller without hindrance.
  • Right to Request Correction of Inaccurate Personal Information. To the extent that we may maintain inaccurate personal information, you may have the right to request that we correct such inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
  • Right to Request Deletion. You may have the right to request that we delete certain personal information or records provided by or obtained about you, with certain exceptions and limitations as allowed under law.
  • Right to Opt Out of the Sale and Sharing of Personal Information. You may have the right to opt out of the processing of your personal information for the purpose of selling or sharing of your personal information for cross-context behavioral advertising. We do not sell or share your personal information.
  • Right to Opt-Out of the Use of Personal Information for Targeted Advertising and Profiling. You may have the right to opt out of the processing of your personal information for purposes of targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We do not use your Information for targeted advertising or profiling purposes.
  • Right to Limit Use and Disclosure of Sensitive Personal Information. You may have the right to request that we limit the ways we use and disclose your sensitive personal information to uses which are necessary for us to perform the Services, or deliver the goods reasonably expected by you, or and as authorized by law.
  • Right to Non-Discrimination. You may have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and Services. However, we may offer a different price, rate, level, quality, or selection of goods or Services, including offering goods or Services for no fee, if you have exercised your right to opt out.
  • Right to Disclosure of Direct Marketers. You may have a right to know the categories and names/addresses of third parties that have received personal information for their direct marketing purposes upon simple request, and free of charge.
  • Right to Appeal. You may have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeal request via the information in the How to Contact Us section below. Within the certain timeframe of receipt of your appeal, as proscribed by the applicable law we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Attorney General or another authority which we will help you identify.

To learn more about whether you are guaranteed certain rights, or to submit a request to exercise your rights, please contact us using any of the methods in the How to Contact Us section.

Annual California Privacy Rights Request Metrics (January 1, 2023 – December 31, 2023)

Request type Number Received Number Completed Number Rejected Average number of days for response
Access My Information 132 105 27 8
Delete My Information 13,010 11,692 1,318 8
Do Not Sell My Information 3,782 2,773 1,009 5

7. Exercising Your Data Subject Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To help protect your privacy and maintain security, if you request access to or deletion of your personal information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal information or complying with your request. In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

If permitted by the applicable data protection law, you may use an authorized agent to submit requests on your behalf provided that the authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney pursuant under applicable law. Only you or your authorized agent may make a verifiable consumer request related to your personal information. We may deny a request from an authorized agent that does not submit proper verification proof.

8. Changes to this Policy

Because our business needs may change over time, we reserve the right to modify this Privacy Policy. If at any time in the future we plan to use your personal information in a way that differs from this Privacy Policy, we will revise this Privacy Policy as appropriate. In the event of a change to our Privacy Policy, we will notify you via email or through a notice on the Website homepage, at our discretion. Your continued use of the Website following our notice of changes to this Privacy Policy means you accept such changes.

Email us: privacy@infopay.com

Write us:

InfoPay, Inc.
28 Atlantic Ave Suite 227
Boston, MA 02110

9. Difficulty Accessing Our Privacy Policy

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.

10. How to Contact Us

If you have any questions about this Privacy Policy or the personal information we have collected about you, please contact us at the following:

Email: click here

Write us:

InfoPay.com
28 Atlantic Ave Suite 227
Boston, MA 02110